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Consumer Information

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The best source, by far, for consumer information online is available at the Federal Trade Commission (FTC) web site.
Your tax dollars pay their salaries and the information provided is unbiased.
Beyond consumer information, the FTC has a separate Bureau of Consumer Protection that provides abundant details about your rights as a consumer and current deceptive practices. The Better Business Bureau also has a few informative publications

 Updated: 5/25/2013
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Consumer Guides
Understanding Vehicle Financing Adobe PDF Format  
Credit and Your Consumer Rights Adobe PDF Format en español
Settling Your Credit Card Debts Adobe PDF Format en español
Building a Better Credit Report Adobe PDF Format  
Credit, ATM and Debit Cards: What To Do If They're Lost or Stolen Adobe PDF Format en español
Choosing A Credit Card: The Deal is in the Disclosures Adobe PDF Format  
Co-signing a Loan Adobe PDF Format  
Avoiding Credit and Charge Card Fraud Adobe PDF Format en español
Credit and Divorce Adobe PDF Format  
Getting Credit When You are Over 62 Adobe PDF Format  
Credit and Debit Card Blocking Adobe PDF Format  
The Credit Practices Rule Adobe PDF Format  
Electronic Banking Adobe PDF Format  
Equal Credit Opportunity: Understanding Your Rights Under the Law Adobe PDF Format en español
Fair Credit Billing Adobe PDF Format en español
Prescreened Offers of Credit and Insurance Adobe PDF Format  
Knee Deep in Debt Adobe PDF Format en español
Gold and Platinum Cards Adobe PDF Format  
Utility Credit Adobe PDF Format  
Need Credit or Insurance? Your Credit Score Helps Determine What You?ll Pay Adobe PDF Format  
Secured Credit Card Marketing Scams Adobe PDF Format  
Fiscal Fitness: Choosing a Credit Counselor Adobe PDF Format en español
Billed for Merchandise You Never Received? Adobe PDF Format  
Electronic Check Conversion Adobe PDF Format  
Getting Credit: What You Need to Know About Your Credit Adobe PDF Format en español
Check 21: Substitute Checks, Electronic Processing and What It Means to You Adobe PDF Format  
For People on Debt Management Plans: A Must-Do List Adobe PDF Format en español
Giving the Bounce to Counterfeit Check Scams Adobe PDF Format en español
Before You File for Personal Bankruptcy: Information About Credit Counseling and Debtor Education Adobe PDF Format  
Foreclosure Rescue Scams: Another Potential Stress for Homeowners in Distress Adobe PDF Format en español
Student Loans: Avoiding Deceptive Offers Adobe PDF Format  

Homeowner Guides
Mortgage Payments Sending You Reeling? Here's What to Do Adobe PDF Format en español
How to Manage Your Mortgage If Your Lender Closes or Files for Bankruptcy Adobe PDF Format en español

Telemarketing Guides
Advance-Fee Loan Scams: Easy Cash Offers Teach Hard Lessons Adobe PDF Format en español

Consumer Alerts
Buying, Giving, and Using Gift Cards Adobe PDF Format en español
Advertisements Promising Debt Relief May Be Offering Bankruptcy Adobe PDF Format en español
Deceptive Mortgage Ads: What They Say; What They Leave Out Adobe PDF Format en español
Just When You Thought It Was Safe...Advance-Fee Loan "Sharks" Adobe PDF Format  
Credit Card Loss Protection Offers Adobe PDF Format  
Payday Loans Equal Very Costly Cash: Consumers Urged to Consider the Alternatives Adobe PDF Format en español
Holiday Shopping on a Budget: Tips from the Federal Trade Commission Adobe PDF Format  
Shopping for a Home Equity Loan Adobe PDF Format  
Credit Insurance: Is It For You? Adobe PDF Format en español
Using a Credit Card: Your Rights and Responsibilities Adobe PDF Format  
The Secrets of Mystery Shopping Revealed Adobe PDF Format  
How to Be the Class 'Value-Dictorian' Adobe PDF Format  
Financial Readiness: As Critical as Fully Charged Batteries Adobe PDF Format  
Credit Card Interest Rate Reduction Scams Adobe PDF Format  

Rules and Acts
Credit Repair Organizations Act
Electronic Fund Transfer Act
Equal Credit Opportunity Act
Fair Credit Reporting Act
Identity Theft and Assumption Deterrence Act
New Credit Card Rules - Effective February 22, 2010
New Credit Card Rules - Effective August 22, 2010

Better Business Bureau Tips
A Poor Credit History Impacts More Than Credit; BBBTips Advise How to Improve Your Credit Report
BBBTips on Business Credit
BBBTips on SBA Loans
Choosing a Credit Card for Your Business
Improving Your Credit Score
Is Your Teen Ready for a Credit Card?
Online Credit Cards - Look Before you Click!
Use Caution with Gold and Platinum Card Offers
Who´s Swiping Your Credit Card

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